



Verified We had used Bens Plumbing a number of times , so when our kitchen sinks backed up we called him . It was on Saturday so to snake the drain he charged $365.00 . One week later it backed up again , which means it was not fixed . This time he charged $245.00 , however he brought back the snake of 50 feet and said it did not get to the problem so his employee said he would return tomorrow with the 100 foot snake which Would find the problem. My thought was since it did not work the first time they should have brought the 100 foot snake the second time but did not . His employee told my wife do not use the sinks and dishwasher . Well they cancelled the next day , no Sorry , and the employee told my wife , he had to charge double because he made an additional trip . This was not my fault !!!! The problem was found at 60 feet . In my opinion, they should have brought that one the first time , and yet they did not even bring it the second time ???? I had always been the go to person to discuss with Ben any issues . He did not have the decency to call me and left his employee to tell my wife . So, I called Ben , told him in no uncertain terms what I thought of him and his company. I also told him to Pound Salt . Take me to Court ! I have Always paid for work accomplished , not this time . And he Never Said the Simple word SORRY !